Workshop voices first
Fitment notes, safety warnings and tips come from real jobs with real deadlines, not from generic descriptions copied between brands.
Behind the catalog
Built around the way real garages plan and finish jobs
Torque & Parts started as a set of spreadsheets in a small workshop that was tired of wrong deliveries, confusing names and missing small parts that stop a job cold.
Today those same notes and patterns power a catalog that respects your time: clear photos, realistic stock and support that speaks the same language as your tools.
Ordering, support and delivery in one simple loop
The goal is not to create more portals. It is to keep one clear loop that starts with a job and ends with a car leaving the workshop on time.
- Start from a job. Search by system and job type instead of guessing part numbers.
- Check with support. Ask about grey areas such as model-year changes or mixed brake setups.
- Follow the parcel. Track each order with clear messages until every box is in your garage.
The people who shape the catalog
Torque & Parts is maintained by mechanics, parts specialists and drivers who spend more time in garages and on the road than in meeting rooms.
Support that has held a spanner
The people answering questions have changed discs, traced wiring faults and rebuilt suspension, so they understand why details matter.
Who Torque & Parts is really for
The catalog is built for people who think in jobs, tools and deadlines, not in abstract part codes.
Home mechanics
Drivers who care about their cars and prefer to do as much as possible themselves, but still want clear guidance and the right parts.
Independent garages
Workshops that need predictable deliveries, realistic stock and support that understands the pressure of a full day of bookings.
Fleet keepers
People who manage several vehicles and need clean overviews of upcoming jobs and parts without drowning in documents.
Support that matches the job on the lift
Support is not a separate world. It is a continuation of the same workshop conversation you already have with colleagues.
- Fast clarifications. Short questions about fitment, stock and delivery answered without a script.
- Deep dives when needed. Time for complex cases such as mixed brake setups or changed engines.
- Plain language. No buzzwords, no blame — just the facts you need to finish the job.
Chat for quick notes
Ideal for sending photos of parts, connectors and axle plates.
Calls for complex jobs
Talk through edge cases and unusual symptoms step by step.
Email for records
Keep written confirmations of specs, alternatives and lead times.
Keeping catalog data close to the workshop floor
Part data only earns its place in the catalog when it survives real jobs in real garages. That is why updates come from the same people who use the parts.
- Feedback from installs. Mechanics report when something fits better, worse or differently than expected.
- Cross-checks between brands. Equivalent parts are compared beyond simple code matching.
- Regular clean-ups. Old, unclear or duplicated entries are retired instead of kept “just in case”.
A typical day with Torque & Parts nearby
In a busy workshop, the catalog is never the star of the show. It simply sits in the background, quietly solving questions so jobs keep moving.
Morning intake
Cars arrive, notes are taken and first shortlists are built while coffee is still warm.
Midday checks
Support helps confirm tricky fitment details before afternoon work continues.
Evening wrap-up
Parts for tomorrow are queued, so the next day starts with tools, not phone calls.
Principles that keep the catalog honest
Every decision — from how a part is described to how a delay is communicated — is checked against a short list of principles.
- Workshop reality first. Data must match what people actually see and touch on the car.
- Plain, direct wording. Sentences should make sense even when you read them under a lift.
- Small, constant improvements. It is better to fix details every day than to redesign everything once a year.
Ready for different roads and driving styles
The catalog is not tied to one country or one type of driver. It pays attention to how cars age in cities, on long highways and on rougher local roads.
Dense city traffic
Stop-start driving that wears out brakes, clutches and cooling systems faster.
Rural and mixed roads
Suspension and steering components that handle potholes and rougher surfaces.
Long highway runs
High-mileage parts focused on quiet operation and steady fuel economy.
Transparency when things go right and when they do not
The catalog is designed to be honest about stock, timing and mistakes, so you can make decisions with a clear picture instead of guessing.
Plain status messages
Short, direct updates instead of long paragraphs that hide what really changed.
Visible delays
If something slips, the new date is visible in the same place you track every order.
Clear next steps
Every message suggests what you can do now: wait, swap a part or split deliveries.
When a part is wrong, the goal is to recover quickly
Even with careful checks, surprises still happen. The important part is how fast you can get back to the job without blaming anyone for trying.
- Fast re-checks. Support helps confirm what went wrong and which reference should replace it.
- Straightforward returns. Clear instructions and labels reduce the time you spend away from the car.
- Catalog improvements. Every confirmed mismatch becomes a data fix, not just a closed ticket.
The catalog is treated as a living tool, not a frozen book
Instead of waiting for rare “big releases”, Torque & Parts evolves through small, constant adjustments guided by what garages report every day.
Fitment updates
Regular tweaks to which cars a part suits, based on real installs and returns.
New job groups
Fresh combinations whenever mechanics notice patterns in their weekly work.
Improved wording
Descriptions rewritten when support sees the same question asked too often.
Getting started without turning it into a project
Most garages do not have time for long rollouts. Torque & Parts is meant to slot into a normal week, not replace it.
- Pick one type of job. For example, front brake work or regular services on familiar cars.
- Build a few shortlists. Save combinations that match how you already quote and plan jobs.
- Grow from there. Once the team trusts the data, add more systems and more cars.
Parts are only as safe as the way they are used
A catalog can never replace solid workshop habits. It can, however, keep pointing back to them at the right moments.
Torque reminders
Critical fasteners are marked with notes to check the correct tools and values.
Context for warnings
Warnings explain why a step matters instead of just telling you “do not skip this”.
Room for your rules
Garages can add their own safety notes alongside catalog information.
Listening carefully, even when feedback is blunt
Mechanics and drivers rarely sugar-coat their words — and that is exactly the kind of feedback that keeps the catalog useful.
“If a part needs a special tool or trick, say it up front. Do not hide it in tiny text.”
Front-line mechanic“Tell me which option most people pick for this car. That helps when I am in a hurry.”
Workshop owner
Roadmap shaped by what happens on ordinary days
Torque & Parts does not chase trends for their own sake. New features join the catalog only when they remove friction in the way garages already work.
Cleaner job planning views
Upcoming tools make it easier to see which jobs depend on the same critical parts.
More visual fitment cues
Photos and diagrams help confirm parts before you even open the box.
Better history for each car
Notes and past choices travel with a vehicle instead of getting lost in paperwork.
Partnerships built on clear expectations
Suppliers, warehouses and courier partners all see the same priority: parts that arrive on time and match what the catalog promises.
- Shared quality targets. Data accuracy and packaging standards become common rules, not optional extras.
- Feedback in both directions. Suppliers can flag patterns in returns, and garages can flag patterns in installs.
- Room for local specifics. Different regions can highlight popular brands and road conditions without breaking the whole catalog.
Decide what “next step” means for your garage
You do not have to change everything at once. Start as small as you like and grow only when the catalog has earned its place on your bench.
If you are just curious
- Browse a few job types you handle every week.
- Compare how parts are grouped versus your current notes.
- See if stock and delivery messages feel realistic for you.
If you want to involve the team
- Run a short session using real upcoming jobs as examples.
- Collect comments from mechanics and service writers.
- Share feedback so the catalog can adapt to how you work.
Whatever you choose, Torque & Parts is designed to be a quiet helper in the background — not another system that gets in the way of real work.